Valencia CF name Otis stadium partner for Nou Mestalla

Valencia CF has signed Otis as a Nou Mestalla stadium partner, putting vertical mobility, accessibility and hospitality service at the centre of its new-venue operating model ahead of the planned 2027 opening.

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Valencia CF have added Otis as a stadium partner for Nou Mestalla, with the elevator company set to install and maintain a new vertical mobility system designed around peak-load matchday demand and premium-area access.The club said Otis will install 19 elevators at the new stadium and provide five years of maintenance, strengthening delivery certainty on a core piece of venue infrastructure as construction and commercialisation ramp up.Ten of the elevators will be positioned around the stadium perimeter to provide more consistent access coverage and reduce unnecessary walking routes for supporters moving between levels.Those units will serve the lower, middle and upper tiers, which Valencia said represents a major upgrade on the current Mestalla set-up, where there is only one elevator with access to the upper tier.Six elevators will be dedicated to hospitality areas, providing a more direct and controlled service for boxes, premium sections and corporate spaces.Three freight elevators will support internal logistics, reflecting the operational reality of modern stadia where catering, production and back-of-house movement must run in parallel with crowd circulation.Valencia said the elevators will use Otis Gen3 technology, a machine-room-less configuration intended to improve architectural flexibility and make more efficient use of space inside the stadium footprint.The club also highlighted monitoring and diagnostics that allow real-time supervision of equipment status, with the stated aim of anticipating issues before they affect service during peak attendance moments.Safety systems referenced by Valencia include battery-backed automatic rescue functionality that can move a cabin to the nearest floor in the event of a power outage, plus two-way communications to support emergency assistance.The partnership also sits inside a broader sustainability narrative around Nou Mestalla, with Valencia pointing to regenerative technologies that can reuse energy created during operation and reduce overall electricity demand.Commercially, the hospitality-specific elevator provision signals how Nou Mestalla is being configured to protect premium experiences, where queue times and circulation are directly linked to satisfaction, renewals and partner value.Better vertical movement also supports staffing efficiency on event days, reducing pinch points that can affect entry, concourse dwell time, food and beverage throughput and post-match egress planning.Otis’ involvement adds to the growing roster of specialist suppliers and partners that clubs are lining up earlier in the venue cycle, where fit-out, service reliability and lifecycle maintenance are increasingly packaged together.Valencia have positioned Nou Mestalla as a year-round destination as well as a football venue, and mobility infrastructure is a foundational requirement for conferences, hospitality products and non-matchday operations at scale.The club has said Nou Mestalla is due to open in 2027, with the Otis agreement intended to ensure the stadium launches with an accessibility and circulation solution that matches modern compliance expectations and premium-commercial ambitions.